Shipping & Returns Policy
Shipping Information
We ship stickers as standard letters, which does not include tracking. This allows us to keep shipping affordable for our customers.
Flat Rate Shipping:
- Canada: $1.50 CAD
-
International: $3.50 CAD
Processing Time:
Orders are typically processed and shipped within 2–4 business days.
Estimated Delivery Times:
-
Canada: 10–15 business days
-
International: 15–20 business days
Please note that delivery times may vary due to factors outside of our control, such as postal delays or customs processing.
Tracking
Lettermail shipping does not come with tracking. Once your order has been marked as shipped, we are unable to provide updates on its location.
Lost or Delayed Mail
While we do our best to ensure your order arrives safely, we are not responsible for lost, delayed, or misdelivered mail once it has been handed over to the postal service. Please ensure your shipping address is correct at checkout.
Returns & Exchanges
All sales are final. W e do not accept returns, exchanges, or cancellations.
However, if there is an issue with your order (e.g., wrong item received or damaged in transit), please contact us within 7 days of delivery at info@barracudagames.ca with a photo and description of the issue. We’ll do our best to make it right.
Thank you for your support!
If you have any questions, feel free to reach out to us at info@barracudagames.ca